Cancellation and Refunds
1. Free Trial
New accounts begin with a free trial period. You may cancel at any time during the trial with no charge.
2. Cancelling Your Subscription
You can cancel your Monthly or Yearly subscription at any time from Settings → Subscription. Cancellation stops future renewals; your current paid period remains active until its end date, after which your plan will not renew.
3. Refund Eligibility
We offer refunds in the following cases:
- You were charged more than once for the same billing period (duplicate charge).
- A technical failure on our end prevented you from accessing the Service you paid for.
- You request a refund within [e.g., 7 days] of your first-ever paid subscription charge.
Refunds are generally not provided for partial use of a billing period after this window, or for change-of-mind cancellations once the paid period has substantially elapsed.
4. How to Request a Refund
Contact [your-support-email@example.com] with your registered email and the Razorpay payment ID (visible in your payment confirmation). We will review and respond within [e.g., 3 business days].
5. Refund Processing Time
Approved refunds are processed via Razorpay back to your original payment method and typically reflect within 5-7 business days, depending on your bank or card issuer.